FAQs

This page features the most frequently asked questions regarding Mayan Mayhem. If you don't find your answer, please visit the Contact Us page to submit a inquery.

Top Question

Service fees cover the costs associated with running and servicing tickets sold for this event. Including but not limited to producing ticket stock, purchasing servers and computer equipment, the labor involved in answering calls and getting the event tickets to you and for maintaining outlet locations. These are the fees that help us get you your tickets. All tickets have a $75 service fee associated with them, this includes phone, internet, Box Office, and in-person transactions.
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Face Price:
The Face price (also known as the established price or base ticket price) is set by the event promoter. Service Fee/Charge and Order Processing Fee:
There is a combined service fee per-ticket and an order processing fee per-order of $75 per person.
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Your credit card statement will show the name “Mayan Mayhem” as the merchant for ticket transactions for this event.
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Tickets are sold by SPEC LLC Inc., the producer of Mayan Mayhem Tattoo and Music Festival.
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There is an initial deposit to secure your reservation. The remaining payments will be divided up equally over the remaining months prior to the event, with the final payment due by December 1, 2019. Payments are due on pre-assigned dates each month. Additional terms and conditions will apply when you agree to enter into the payment plan.
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When you initially need to book a package you will need to have your credit card and personal information available to make a reservation, such as:
• Full legal names of guests
• A credit/debit card for payment
• Billing & Mailing Address
• Email
• Phone number
• Birthday
• Citizenship Status (Document)
Other information such as your passport and any other travel documents indicating citizenship will be required prior to check in but are not needed to book a reservation.
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You will need to fly into the Cancun International Airport (CUN).
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Booking online is EASY! Click here to begin the booking process. If you would like to speak to a representative, please call our office at 623-565-9754. The main box office is open Monday through Friday 9:00AM – 5:00PM, pacific standard time.
We also have additional staff answering the phones during non-business hours for general questions and to assist if you need help booking online.
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Unfortunately no. Due to local government regulations, we are not able to sell tickets to people staying at other resorts. If you have already booked at another resort, please cancel and re-book through our website or call the box office.
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The package is an all inclusive experience that covers your room, entry to the tattoo convention and tickets for the main shows at the event. Packages include: • Accommodations at the Grand Oasis Resort, Cancun. • Access to all main shows at the Festival – Friday, Saturday & Sunday • Resort all-inclusive amenities including dining and beverages (including alcoholic) • Access to exclusive events and after parties
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Yes, if you are traveling from another country outside Mexico, you will need a Passport. Plan ahead if you are in the U.S. and don’t have a current passport, as it can take up to two months to get/update your Passport.
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The Mayan Mayhem Festival is an All-inclusive festival which means your ticket not only includes the great entertainment, it also includes your food and beverages, yes even the alcoholic beverages!
Please click here for more details.
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Mayan Mayhem Tattoo and Music Festival is an all-inclusive music festival that takes place at the Grand Oasis Cancun, located in Cancun, Mexico, just 15 minutes from Cancun International Airport. The festival is a four-night event taking place December 5-9, 2019. Check-in date is December 4, 2019, and check-out date is December 10, 2019.
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This is an 18 and over only event.
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